1. How do I place an order?
Simply browse our products, select your desired items, choose the quantity, and click “Add to Cart.” When ready, proceed to checkout to complete your purchase.
2. What payment methods do you accept?
We currently accept payments via Paystack, allowing you to pay securely with cards, mobile money, and other supported methods.
3. How long does order processing take?
Orders are processed within 1–2 business days after payment confirmation.
4. How long does delivery take?
Delivery usually takes between 2 to 14 business days, depending on your location.
5. Can I track my order?
Yes! After your order is processed and shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
6. Do you ship internationally?
Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination.
7. What is your return/refund policy?
Please refer to our Refund Policy page for detailed information on returns and refunds.
8. How can I contact customer support?
9. Are your products genuine and sourced internationally?
Yes, all our products are carefully sourced from trusted international suppliers to ensure premium quality.
10. Can I change or cancel my order after placing it?
Please contact us immediately if you wish to change or cancel your order. We process orders quickly, so prompt communication is essential.