Timeless Style. Modern Confidence. | SB CLASSIC
Our Policies

Return and Refund Policy

At SB CLASSIC, your satisfaction is our priority. Please read our Refund Policy carefully to understand how we handle returns, exchanges, and refunds.

Our Return & Refund Policy

At SB CLASSIC, your satisfaction is our priority. Please read our Refund Policy carefully to understand how we handle returns, exchanges, and refunds.

01

Eligibility for Returns

  • The item is unworn, unused, and in its original packaging
  • You contact us within 3 days of receiving the item
  • The item is not a final sale or marked non-refundable

Note: Due to hygiene and safety reasons, some items like boxers and undergarments are not eligible for returns.

02

Return Process

  1. Contact us via email or WhatsApp with your order number and reason for return
  2. Wait for our team to approve your return request and provide the return address
  3. Ship the item back at your own cost (unless the return is due to our error)
03

Exchanges

If you received a wrong size, color, or product, we’ll gladly exchange it (subject to availability) once the original item is returned.

04

Refunds

Once we receive and inspect your returned item:

  • Approved refunds will be issued within 5–10 business days
  • Refunds are sent to your original payment method
05

Damaged or Defective Items

  • Contact us within 24 hours with clear photos
  • We will assess the issue and offer a refund, replacement, or store credit
06

Non-Returnable Items

  • Gift cards
  • Sale items marked “Final Sale”
  • Worn, altered, or washed clothing
07

Contact Us

If you have any questions about returns or refunds: